Returns & Exchanges
At Jamie Young, we want you to be completely satisfied with your home decor and furniture; if you are not, we accept returns on most items within 30 days of delivery. Please ensure all items are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Log in to our online portal or contact our customer care team with your order number and the reason for your return to obtain a Return Merchandise Authorization.
Prepare the Package
Carefully pack your items in their original shipping boxes with all protective inserts to prevent damage during transit, as items must arrive in resalable condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a pickup for oversized furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing